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12:34, 28th March 2024 (GMT+0)

Can't See Male Pics from Potrait Gallery.

Posted by iscariotjax
cruinne
moderator, 6634 posts
I'm not as dumb
as your parents.
Fri 4 Sep 2015
at 18:14

Can't See Male Pics from Potrait Gallery

If you traceroute to rpolportraits.shannara-rose.com, what is the result?
iscariotjax
member, 5 posts
Mon 21 Sep 2015
at 02:17
  • msg #9

Can't See Male Pics from Potrait Gallery


C:\Users\marks_000>tracert rpolportraits.shannara-rose.com

Tracing route to rpolportraits.shannara-rose.com [96.47.32.233]
over a maximum of 30 hops:

  1     2 ms     2 ms     2 ms  192.168.1.1 [192.168.1.1]
  2     5 ms     6 ms     3 ms  ppp91-76-112-1.pppoe.mtu-net.ru [91.76.112.1]
  3     9 ms     6 ms     7 ms  10.254.246.73 [10.254.246.73]
  4    13 ms     6 ms     7 ms  ss-cr04-be12.51.msk.stream-internet.net [212.188.1.5]
  5     9 ms     6 ms     7 ms  m9-cr04-be9.77.msk.stream-internet.net [195.34.59.249]
  6    42 ms    41 ms    41 ms  anc-cr03-ae1.77.ff.stream-internet.net [195.34.59.50]
  7    44 ms    42 ms    41 ms  bbr01.xn01.fra01.networklayer.com [80.81.194.167]
  8    41 ms    41 ms    41 ms  ae7.bbr02.xn01.fra01.networklayer.com [50.97.18.219]
  9    51 ms    50 ms    55 ms  ae1.bbr01.eq01.ams02.networklayer.com [50.97.18.216]
 10   305 ms   305 ms   305 ms  ae1.bbr02.eq01.wdc02.networklayer.com [50.97.18.214]
 11   301 ms   305 ms   305 ms  ae7.bbr01.eq01.wdc02.networklayer.com [173.192.18.194]
 12   263 ms   304 ms   304 ms  ae0.bbr01.tl01.atl01.networklayer.com [173.192.18.153]
 13   297 ms   305 ms   305 ms  ae13.bbr02.eq01.dal03.networklayer.com [173.192.18.134]
 14   264 ms   304 ms   305 ms  ae6.dar01.sr01.dal07.networklayer.com [173.192.18.247]
 15   266 ms   304 ms   304 ms  ae61.car01.dllstx7.networklayer.com [50.22.118.141]
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
Bevin Flannery
member, 95 posts
Mon 21 Sep 2015
at 23:42
  • msg #10

Can't See Male Pics from Potrait Gallery

Me, too.  Odd thing is the spouse sitting next to me, on a different laptop, has no problem with it.  The traceroute takes me to:

quote:
12  ae62.car01.dllstx7.networklayer.com (50.22.118.143)  55.009 ms  53.366 ms
    ae61.car01.dllstx7.networklayer.com (50.22.118.141)  59.129 ms


which is where you get to, and then it just times out.
Mrrshann618
member, 58 posts
Sat 3 Oct 2015
at 13:20
  • msg #11

Can't See Male Pics from Potrait Gallery

Well I have to add my voice to this. Last night I came home after work and a single player in may game had their picture disappear. Did not think much of it as I could still see the other two male characters pictures.

This morning I log in and I am unable to see any of the male picture. All that happened over night is me turning off and then on the computer (I did pay a few bills before hopping here though)
bigbadron
moderator, 14914 posts
He's big, he's bad,
but mostly he's Ron.
Sat 3 Oct 2015
at 13:29

Can't See Male Pics from Potrait Gallery

At the moment there is an issue with the Male gallery.  A support ticket has been put in, but the server is apparently suffering a DDOS attack.  link to a message in another game

Edit: note that this is not related to the earlier issues, which were due to connection problems.  Both are, however, beyond our control.
This message was last edited by the user at 13:31, Sat 03 Oct 2015.
Shannara
moderator, 3594 posts
Whatever you do,
DON'T PANIC!
Mon 5 Oct 2015
at 13:44

Can't See Male Pics from Potrait Gallery

Things should be on their way to being fixed.

Incidentally, I would be curious to know if this fix affects the OP's issue.
Shannara
moderator, 3595 posts
Whatever you do,
DON'T PANIC!
Mon 5 Oct 2015
at 13:48

Can't See Male Pics from Potrait Gallery

Leaving myself a reminder here to re-upload mmr751
Skald
moderator, 662 posts
Whatever it is,
I'm against it
Mon 5 Oct 2015
at 14:30
  • msg #15

Can't See Male Pics from Potrait Gallery

Funnily enough, RPoL pages are loading faster for me now - must have been a lot of retries going on with the portraits server problem (the actual generation times certainly didn't show any lag) ... though that could just as easily have been my ISP having problems, or the phase of the moon, or ...
iscariotjax
member, 6 posts
Mon 5 Oct 2015
at 14:39
  • msg #16

Can't See Male Pics from Potrait Gallery

Whatever was done with the servers cleared up my problem. I can see male pics again. Ooorah!😊
Vong
member, 5 posts
Tue 6 Oct 2015
at 12:16
  • msg #17

Can't See Male Pics from Potrait Gallery

Same  here - I can see them just fine :)
locojedi
member, 79 posts
Tue 13 Oct 2015
at 15:19
  • msg #18

Can't See Male Pics from Potrait Gallery

Still not showing up on my stupid android smatrphone, but it's stupid so that might be the reason in itself... My guess is that it's a cache issue, but refreshing doesn't help. Anyway, thought I'd chime in...

Also, I'm accessing the mobile version of the site (m.rpol.net), so maybe that didn't get fixed?
insamity2492
member, 1 post
Tue 9 Feb 2016
at 02:17
  • msg #19

Can't See Male Pics from Potrait Gallery

i have had this problem for over 2 months now but it happens on several different computers and devices and even university internet. I'm not very good with technical stuff unfortunately but is it possibly something to do with my account?
nauthiz
member, 422 posts
Tue 9 Feb 2016
at 02:24
  • msg #20

Can't See Male Pics from Potrait Gallery

To clarify, have you had it sporadically for over 2 months, or continuously, as in you've not been able to see any of the male portraits for that span of time despite using different computers/devices and even ISPs?
Shannara
moderator, 3632 posts
Whatever you do,
DON'T PANIC!
Tue 9 Feb 2016
at 13:08

Can't See Male Pics from Potrait Gallery

Oddly enough, one of the portrait servers is showing 'Offline' on the rpol information.

However, I can see portraits for both -- while using rpol, and when connecting straight to images hosted on both servers.
Skald
moderator, 674 posts
Whatever it is,
I'm against it
Tue 9 Feb 2016
at 13:59
  • msg #22

Can't See Male Pics from Potrait Gallery

Yup, same mileage here - server 1 showing as offline, but can see male and female portraits in game.
Townsend
member, 29 posts
Tue 9 Feb 2016
at 16:47
  • msg #23

Can't See Male Pics from Potrait Gallery

Ditto insamity2492 -- I've had intermittent issues with being able to see the male pics for the last several months.

My work computer is 75% of my net access, and seems the worst, but then again, it's the access I use most, so.... Generally I can see the images from my friend's computer (I get online there 2-3 times a month), and most of the time I can see images when I'm on my tablet or laptop at my local library, even if I couldn't see them from work that day.

I've gotten used to not seeing them often as not, and unless I'm online elsewhere after work and can/can't see the images, I can't tell if maybe they've mucked up our network settings at work again, or it's something further afield causing problems.

Today at work, I can see them fine. :)
insamity2492
member, 2 posts
Tue 9 Feb 2016
at 21:33
  • msg #24

Can't See Male Pics from Potrait Gallery

In reply to nauthiz (msg # 20):

this has been continuous for me, i can see female and neutral absolutely fine but cannot see any male portraits in the game and i usually check rpol every couple of hours but since before Christmas i cannot view any, not even ones that used to work on my characters.
Genghis the Hutt
member, 2421 posts
Just an average guy :)
Thu 11 Feb 2016
at 01:37
  • msg #25

Can't See Male Pics from Potrait Gallery

In one of my games, my character portrait is David Bowie.  After he died, I changed my character portrait for a bit, tried some different ones, then eventually went back.  I haven't had any problem looking at male character portraits.
insamity2492
member, 3 posts
Thu 11 Feb 2016
at 08:55
  • msg #26

Can't See Male Pics from Potrait Gallery

randomly it I working today so hopefully the problem is fixed :)
Castleman
member, 182 posts
Fri 11 Mar 2016
at 23:16
  • msg #27

Can't See Male Pics from Potrait Gallery

I have the same problem. Tried different browsers, but still no joy. Different routers and internet providers: nothing. How can this be fixed?
GamerHandle
member, 902 posts
Umm.. yep.
So, there's this door...
Sat 12 Mar 2016
at 20:47
  • msg #28

Can't See Male Pics from Potrait Gallery

If you're one who does not auto-clear all cache - go do it.  (The how varies depending upon browser/OS).

If you're a windows person - clearing appdata will help too.

Normally this would not affect anything at all, however; if you were "affected" by not seeing the portraits in the first place for an extended period of time: your browser may be just holding those images in cache and only displaying the broken images instead of the correct ones.

*shrug*  Typically worth a try as it takes all of 30 seconds.
Castleman
member, 183 posts
Wed 16 Mar 2016
at 14:19
  • msg #29

Can't See Male Pics from Potrait Gallery

Thanks for the advice,  but still seeing the broken images. *sigh
tersal
member, 40 posts
Thu 24 Mar 2016
at 14:01
  • msg #30

Can't See Male Pics from Potrait Gallery

I have been having the same problem on a windows 7 and a windows 8 machine (I tried using IE and Chrome on both). It has been an issue for a while but I just ignored it as I hadn't started a new game recently. I tried clearing the cache, history data and the like on both browsers to no effect.

Though the portraits are still working on my mobile and tablet so I wonder if it's a windows related issue.

PS: I have done some further testing:

- I tested the portaits via Safari and Chrome on a Mac (that isn't normally used for rpol) and the male portraits didn't work.

- I used a recently formatted Linux Mint machine with Firefox and Chrome and again, the portraits didn't work.

- I logged onto an external Unix server and the portraits worked with Firefox.

So this isn't a windows issue and may be related to specific user accounts.

PPS: The situation is really weird.
This message was last edited by the user at 14:33, Thu 24 Mar 2016.
nauthiz
member, 443 posts
Thu 24 Mar 2016
at 17:41
  • msg #31

Can't See Male Pics from Potrait Gallery

Have you tried comparing a traceroute from the machines that work with one from ones that didn't?  Might be geographical issue.

Male portraits are stored on http://rpolportraits.shannara-rose.com/
tersal
member, 41 posts
Thu 24 Mar 2016
at 18:25
  • msg #32

Can't See Male Pics from Potrait Gallery

Thanks for the advice Nauthiz.

For some reason, the site is being blocked by my internet provider's antivirus (which should also apply to my phone and tablet but doesn't). I get the following message:

quote:
VirusSafe has blocked this page


VirusSafe helps to block harmful sites that may have viruses, phishing websites, blacklisted sites and scam sites - for example, fake banking websites.


I have reported it as being safe but it is not allowing access yet. If this continues I will probably turn off the provider's anti-virus (I have a separate antivirus installed on the computer).
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